FAQS

I am able to provide therapy online throughout CA and NV and in-person in Long Beach, CA.. My office is located at 4201 Long Beach Blvd. #326 Long Beach, CA 90807

We will meet via Zoom. I will provide you with a Zoom link that is only assigned to you and it will be the link that you will use for all of our sessions together.

Yes. I am available in-person. We can discuss my in-person availability during our consultation.

Individual sessions are $185 for a 50 min session. Extended sessions (80 mins) are available and are $275. We can discuss the benefit of extended sessions for Brainspotting and EMDR sessions during our consultation and treatment planning.  I accept payment via cash, debit, credit card, HSA or FSA card.

A Good Faith Estimate (GFE) is a document that provides an estimated cost of medical services, including psychotherapy to a patient before they receive their care. This estimate helps patients understand their potential financial responsibility for the services they plan to receive, allowing them to make more informed decisions about their healthcare.

The Good Faith Estimate is part of the No Surprises Act, which aims to protect patients from unexpected medical bills, including psychotherapy.

Healthcare providers and facilities are required to provide this estimate to patients who are either uninsured or self-paying for their healthcare.

During our first appointment we will review the limits of confidentiality, No Show and Late Cancellation policy, any questions you may have regarding the informed consent documents, discuss what brings you to therapy and your goals for therapy.

Please complete the contact form under the Free Consultation tab and I will reach out in the preferred method requested by you.  If you prefer to directly call, expect to leave a voice message and I will get back to you within 48 hours.

I understand that sometimes there may be a need to reach out after hours and your safety and well-being are very important to me. If you find yourself in a crisis or needing immediate support, please don't hesitate to contact a crisis hotline such as 988 or dial 911 for help. They are available 24/7 and can provide the immediate assistance you need. We can also discuss this further in our first session to ensure you have the support you need.

Late cancellations and no shows will be subject to a full session fee if not received at least 24 hours in advance. This is necessary because a time commitment is made to you and is held exclusively for you. Sessions can be canceled via text or phone call at  (562)277-1398, or via email at aortiz@nahuitherapy.com. 

Yes, therapy is confidential. Everything we discuss in our sessions is kept private and will not be shared with anyone without your permission. There are a few exceptions to this, such as if there is a risk of harm to yourself or others or suspected child abuse/neglect. We can talk more about these in our first session if you have any concerns.

 Although I do not accept insurance I am an Out of Network (OON) provider. Clients with PPO insurance plans can request a receipt for services also known as a “superbill”  that they can submit to their insurance provider for potential reimbursement through their OON benefits. Please reach out to your insurance provider for coverage benefits.

Yes, I do offer services in Spanish. Along with speaking both English and Spanish, I also understand the cultural elements and expectations that play a role in the lives of those raised in multicultural environments.

Sí, ofrezco servicios en español. Además de hablar tanto inglés como español, también comprendo los elementos culturales y las expectativas que influyen en la vida de quienes crecen en entornos multiculturales.